*** tried everything and they still wont help me. I called the Roblox number and still no help 5 days later. My issue is just being passed around at this point and Im sick of it. ******** didnt want to help, ****** wasnt any better, and poor **** didnt do anything. Why do we have to fill out a report when something goes wrong but we dont have to fill out anything to buy robux? Ive been patiently waiting for some type of help and I havent gotten any. I spend good money on my account because I like having good things.

Good day,My Roblox account: ********* was hacked last week, and customer support hasnt helped me at all. For assistance please reach out to the Roblox Customer Support team directly by filling out a contact form at /support and choosing the appropriate topics. For reporting unauthorized charges, including the Roblox username and the date and amount of all unauthorized charges in any email contact will help our agents to provide the most expedient service. Our Customer Support Team is able to provide assistance with submitting a refund request to the Roblox ******************* Our Billing Agents review all refund requests, and provide support throughout the process. Roblox does encourage customers to check the settings of any third party payment accounts and reach out to these companies directly, if needed, for assistance with enabling any available purchase protection features. However, these payment methods should offer account settings that can help limit unwanted purchases, such as password protection for purchases or disabling of convenience purchasing. Financial security is as important to us at Roblox as it is to our customers.įor any transactions completed through a third party payment processor (PayPal, iTunes, ****** Play, Amazon Store, Xbox Store, etc.), Roblox is not able to make any changes to these company's payment policies and procedures. Thank you for reaching out regarding a Roblox account.

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